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Our No-Code Platform Creates AI Assistants Using Existing Company Content

Albert leverages LLMs and Conversational AI to assist with Sales Enablement and the Customer Experience.

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Why Should an AI Assistant Be Your Next Hire?

Artificial Intelligence is an incredibly flexible tool that allows businesses to do more with less.

  • Like ChatGPT but specifically trained on your company’s content
  • Does not replace humans, it empowers your team
  • Never misses a day of work
  • Is available 24/7/365
  • Automatically answers calls, emails and chats
  • Reduces training time, helps manage churn and spikes in business demand
  • Retains institutional knowledge through generations of employees
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With Sales Enablement and Customer Experience AI, Clients Achieve:

636%

Average ROI for Clients

4 M

Automated Interactions a Month

45%

Reduction in Contacts in 3 Months

57%

Of Emails Managed Automatically

7,000

Stores with AI Assistants Helping Customers Shop

Businesses leverage our no-code AI platform to swiftly create customer and employee facing sale enablement applications that boost efficiency and increase sales. Here are some proven use cases:

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AI Assistants that increases sales by supporting salespeople making them more efficient and knowledgeable.

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This AI Assistant is used as a sidekick for salespeople to help recall knowledge and share pertinent information with customers. Sales Assist is typically connected with CRMs, like Salesforce.

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AI Assistants increase sales online and in-store while capturing qualified leads.

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This customer-facing AI Assistant will help shoppers discover products, qualify leads and captures the Voice of the Customer (VoC). Sales Advisor is typically incorporated with eCommerce store, reseller sites, QR codes and apps.

rfp advisor icon documents

With an AI Assistant you can finish RFPs 80% faster and answer 100 questions in about 10 minutes.

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This employee-facing AI Assistant will automatically respond to RFPs and produce a word document with approved responses. Then a salesperson reviews the responses.

The Albert AI platform allows businesses to support customers and agents quickly and consistently without a programmer or engineer. These customer experience applications boost productivity and reduce costs. Here are some proven use cases:

agent assist icon headset

Utilize Conversational AI to reduce Average Handle Time (AHT) and improve First Contact Resolution (FCR).

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This AI Assistant supports agents by quickly locating solutions from multiple sources. Typically integrated with help desks and knowledge repositories.

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Conversational AI to reduce contacts to the call center by about 45% and improve the Customer Experience (CX).

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Supports customers by answering questions with options for escalation. Typically placed on company website, live chat, phone systems, and is used to automate email responses, etc.

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Use an AI Assistant to reduce training time and retain knowledge through generations of employees.

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Add training manuals and guides to an AI Assistant, so trainees can ask questions and get answers quickly. The AI Assistant can be repurposed for different cycles of trainees, and it can be updated quickly with new information.

How to Create an Albert on the No-Code Platform

Here are the steps it takes to build your AI Assistant.

01

Select TEACH ALBERT and upload your content (doc, html, pdf, xlsx).

02

PAUSE and give Albert a few minutes to learn the content.

03

Go to STYLE ALBERT and apply company branding to the User Interface.

04

Copy the ALBERT LINK and add it to your site, apps, etc.

The Albert platform captures end user interaction data to provide insight on common issues and usage. Businesses leverage the Voice of the Customer (VoC) to improve processes, products and marketing.

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Our AI Assistants are Compliant and Secure

Albert maintains the following security compliance standards and best practices:

  • SOC 2, Type II performed annually
  • HIPAA Compliance reviewed annually
  • PCI Compliance
  • Full network penetration testing performed annually
  • Vulnerability scanning performed daily
  • Web application scanning performed monthly
  • Intrusion detection and prevention performed in real time
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Interested in Creating Your Own AI Assistant?

Start supporting sales enablement and improving the customer experience today.